Overview:
This project highlights my end-to-end workflow using IBM Cognos Analytics to create dynamic, interactive dashboards that address business-critical questions. Leveraging Excel for rapid prototyping and Cognos for scalable visualization, I developed insights across vehicle recalls, customer sentiment, and profitability trends.
Early-stage Excel dashboards enabled exploratory analysis across profitability, dealership performance, and model-specific trends.
Cloud instance provisioned for IBM Cognos Analytics, enabling secure dashboard development, data modeling, and exploratory analysis.
Interactive drill-downs, filterable storyboards, and embedded analysis supported business decisions in design, outreach, and product development.
How can a mid-size automotive manufacturer reduce recall incidents while improving customer satisfaction and profitability?
My dashboard surfaces strategic relationships between product issues, consumer responses, and financial trendsβproviding a foundation for informed decision-making in design, outreach, and resource allocation.
Through this project, I deepened my experience with interactive dashboard development and gained practical insight into navigating enterprise-grade analytics platforms. My next steps include integrating forecasting models and expanding interactivity through embedded filters and cross-tab panels.
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